DirecTV
HD Reception Problems Led to $400 Early Cancellation Charge

In December, Bell South convinced me to sign up for Direct TV at the same time I was signing up for new local phone service. I was told they had more HD channels than anyone else.

After about 2 months of problems getting HD reception, not being able to watch the Super Bowl in HD was the last straw. The company representatives repeatedly told me that they were having satellite problems. So I went back to Comcast, and Direct-TV wants me to pay a $400 early cancellation charge.

I have refused, and they have turned it over to a collection agency that has been bugging me for weeks. I do not intend to pay this charge.

Company: DirecTV
Country: USA
State: Florida
City: Vero Beach

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