Thomas Heel, CEO, Realtytrade, Tim Harrison, Marketing Rep
Thomas Heel, CEO, Realtytrade misleads (lies) about service, assures no risk, gloats that you have no recourse after the fact

The very misleading language in the contract states, no risk, we don't provide a 'reasonable' offer to you, you get your money back. It is now $895. They told me after the 6 months had elapsed that they had had 52 'offers' on our timeshare. They forwarded one email from a woman who wanted to know one thing. 1.) what was the least we would take? As a 30 year veteran in the Real Estate business, this does not constitute an offer. She didn't say I will pay $1000, $5000 or anything. She also told me that she and her husband had decided to wait til after the holidays to make a purchase. When she didn't get back to me, I followed up with a second call to her. I found her 2nd email... Here is her email answering mine (I have deleted the addresses)

"I was going thru my junk folder and i found your email. If you remember back in November we spoke about buying your sedona timeshare but my husband wanted me to wait until after christmas to go ahead with a purchase. Right after the holidays i started looking for your phone number to contact you but we had to visit our son in Canada and i probably misplaced it somewhere. My son advised me to look at the ebay and i found more affordable option at the same resort on the every other year. After reviewing three similar packages we decided to buy it. At this point we have it to our name and booked our week to use for this year. I hope i answered your question.
Thanks and good luck
Lisa

Tm, the marketing head and I have had many phone calls regarding this, He told me he would have the general manager phone me, he didn't. Then he made other excuses taking more time, hoping, I believe, that I would give up and go away.

Realtytrade, Tim, and his manager have just scorned my complaint, saying That the above was an offer, they feel they can change the meaning of the words in their contract to suit their purposes, without any kind of penalty. They know most folks won't come to Florida to deal legally with them nor will most folks get an attorney at an expense greater than what they have lost, but I am infuriated that they can be so cavalier about cheating anyone like this. Tm bragged that they do this 'all the time'.

Company: Thomas Heel, CEO, Realtytrade, Tim Harrison, Marketing Rep
Country: USA
State: Florida
City: Orlando
Address: 14 East Washington Street #306
Phone: 8004209865420

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