BBB Of New Jersey - Better Business Bureau of New Jersey
BBB closed my Cablevision complaint without resolution or follow-up

I had a problem with a company called Cablevision so I reported them to the Better Business Bureau. I was told I would get some sort of reply in 3 business days. About a week later I sent them an email asking them for an update. I was told that I would get a letter in the mail regarding the complaint.

Over a month later I got this letter and it basically said that I should report the company to consumer affairs if I wanted to take the issue further. I looked on the BBB website and it has one sales issue complaint listed and says it was resolved. If that is my complaint they have listed, it wasn't resolved, and if it isn't my complaint, then they never put mine on there.

The BBB is a total waste of time as they do nothing to protect or help consumers.

Company: BBB Of New Jersey - Better Business Bureau of New Jersey
Country: USA
State: New Jersey
City: Trenton
Address: 1700 Whitehorse Hamilton Square Road, Ste. D-5
Phone: 6095880808

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