Netflix
Charged $19.79 during free trial causing overdraft fees

Miscellaneous

I signed up for the so called 14 day free trial since the terms and conditions said that my debit card would not be charged before the trial was up. I checked my bank account the same day and low and behold they had charged me $19.79, causing my bank account to become overdrawn, and overdraft fees were posted to my account, on top of that.

I gave Netflix a try a long time ago, and now I recall why I did not continue with them. Customer service is poor, DVD quality is really poor since the dvd's are usually damaged upon arrival, and the turnaround time that is takes to receive the next dvd in your queue is extremely slow. I do not recommend this company to anyone. It is no wonder why blockbuster online is doing so well now.


Company: Netflix
Country: USA
State: California
City: Los Gatos
Address: 100 Winchester Cir
Phone: 8005858131
  <     >  

RELATED COMPLAINTS

Netflix
Five Consecutive Scratched DVDs Received, Slow Exchange

Netflix
Free trial wording is vague and ends in automatic charges

Netflix.com
Charged full amount during free trial, causing returned check fee

Netflix
Gift Account Kept Billing Bank for Seven Months After Three-Month Term

Netflix
Charged three months after cancelling free trial, no contact information

Netflix
Slow DVD Order and Poor Streaming Selection

Netflix
Billed After Second Free Trial Card Received in Mail

Netflix.com
Charged After Cancelling Free Trial and Phone Calls Unanswered