Yahoo! Small Business
Card Charged Seven Times for Payment Marked Failed

I have had a Yahoo Small Business account for 8 years now and recently missed my billing payment by 2 days. On the third day, I attempted to pay it but kept getting a message that the payment transaction failed. I kept trying to pay and got the same message. I then tried emailing to resolve it, but the automated email does not allow you to state exactly what the issue is.

Since yesterday morning, I have spent several hours in the queue per attempt trying to get a live person on the phone. They are in California and I am in Ontario, Canada. I get cut off every time after a few hours or less.

Today I learned that my credit card has been charged seven times since yesterday for this payment, but my account still reads "Past Due"!

Company: Yahoo! Small Business
Country: Canada
Site: yahoo.com

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