Yahoo.com
Text Alerts Kept Coming After Deletion, Over 100 Messages

Internet & Web

To make this short and simple: I bought a new cell phone one month ago and learned I could send and receive text messages. I went to yahoo.com/mobile and signed up for some alerts. Then I found out I had to pay for all those little messages.

I went back to Yahoo and deleted the alerts, but I still got the alerts. I went back and deleted my phone address from the Yahoo account, thinking that if Yahoo didn't have my address, it wouldn't send me more messages. All of this happened within the first week of having the phone.

Two days ago, after not getting any messages for 3 weeks, my inbox was filled with messages from Yahoo alerts. I went back to Yahoo to see if my number was still deleted, and it is. For about 3 days now I have received over 100 messages, and I can't even turn my phone on without being bombarded with messages.

To me this is spam at its worst, something I literally have to pay for. After I sent an email to abuse@yahoo.com, I got an automated message saying they will look into the issue and not to expect a personal response. If anyone knows a way to get hold of a live person, please let me know.


Company: Yahoo.com
Country: USA
State: Nationwide
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