Sears
Refrigerator Delivery Cancelled on Delivery Day Despite Confirmation Emails

I have paid for a refrigerator that was to be delivered today (my refrigerator does not work). Up until today I have received many e-mails from Sears saying that my delivery is on schedule and ready for delivery today. I travel out of town for work, I took the day off today only to find out that the Store did not properly prepare the refrigerator for delivery and therefore it will not be delivered. I am stressed beyond max. Sears WILL NEVER GET my business again. I have been a long time, Sears only customer, and have never had such treatment as I have received today. Chris and Jodi have both let me, the customer down.

Company: Sears
Country: USA

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