Citibank
Refuses to Reverse Timeshare Charges After Cancellation

Miscellaneous

Citibank refused to reverse charges with a merchant that I purchased a timeshare from even though I provided them with documentation of cancellation. The reason they gave was because per MasterCard Association rules, if a vendor refuses your cancellation they can't reverse the charges. I contacted MasterCard directly and they had no idea what I was talking about. This credit card company is untruthful... I am canceling immediately. Very disappointed...


Company: Citibank
Country: USA
  <     >  

RELATED COMPLAINTS

Citibank
Monthly fee and higher minimum balance imposed without notification

Citibank
Refuses to Reverse $15,000 Charge for Undelivered Services

AOL (America Online)
Ripoff Jacksonville Florida

Citibank
Merchant Charged Card Five Times and Citibank Reversed Dispute

VIP Tune Limassol CYP
VIP Tune Limassol charge $29.99 to CitiBank MasterCard made without authorization

One Source Management
Charged our Sears/Citibank Card for 998.95 without authorization or disclosure of the charge & we received nothing for it

Citibank
Fraud Department Call Led to Failed Ticket Purchase and Higher Price

MUHPOP.com
Unauthorized charges