Facebook
Unauthorized 75.00 Game Purchase on My Visa Credit Card

Miscellaneous

Dear Sir or Madam,

I am complaining against Facebook because someone gained access and bought a game that cost 75.00. It is hard to believe, because I do not have that kind of money to buy a game without my authorization on my credit card. My bank reported a balance that shows Facebook bought the game. I do not know who the person is who gained access, committed fraud and stole my credit card information. I tried calling the Facebook company, and they told me to go to www.facebook/credit, where I reported what happened.

I am worried and trying to get my money back so that my balance turns positive, since my bank said it charged a fee and the balance is negative. I am not happy with Facebook, which did not protect my rights and my authority, or prove who I am. I am disappointed that the money went negative at my bank. Please refund the money to my Visa credit card as soon as possible. Thank you.


Company: Facebook
Country: USA
State: California
City: Menlo Park
ZIP: 94025
Address: 1601 Willow Road
Phone: 6505434800
Site: facebook.com
  <     >  

RELATED COMPLAINTS

Facebook
Game Bought for Grandson Led to Automatic Credit Card Charges

Facebook - Fb. Me/cc
Card Charges Totaling $563.00 for Games I Never Bought

Facebook
Unauthorized $6.90 and $99.00 charges on my Visa card

Facebook
Game Purchase Charged Over 200.00 to Debit Card, No Permission

FaceBook.com
Sixteen Unexpected Charges Totaling $246 After Game Purchase

Facebook
Multiple $150 Charges Totaling $2,000 After $20 Farmville Buy

Facebook
Four Charges Totaling 215 on Bank Account, Never Bought Anything

Facebook
Repeated $1 Charges and a $69 Charge on My Card

Plinga
Consumer Report

Facebook
10 Cent and $200 Charges Without Ever Having an Account