JustCloud
Consumer Report

This company claims to provide unlimited backup service, but see the email I recived from them today. They have not back up a new file in over 2 months and claimed it was a software issue. NOW THE TRUTH IS OUT!

Email I received from JustCloud putting a hold my unlimited account. I have 2.3tb currently. Adding a few gb per week.

Hi George,

Thank you for your email.

Regrettably due to heavy use of network resources a temporary hold has been placed on your account. Although we offer unlimited backup space we cannot offer an uninterrupted service if a users upload is detrimental to other users of the service.

You may find our business plans better suit your needs, you can switch to a Home Office plan which gives you unlimited free external drives, network drives, and 1GB file upload for just $9.95/month and switching is as simple as just clicking the business link that will be inside your control panel or visiting https://my. Justcloud.com/business-compare

Our business plans do cost a little more however the server infrastructure is therefore better suited to heavy users of the service. I strongly recommend the conversion.

We would like to apologize for any inconvenience this issue has caused.

Kind regards,

—
—
Philip Holstein
User Experience Team
www.JustCloud.com

Why not check out our new Help Centre: http://www.JustCloud.com/help-cente

Company: JustCloud
Country: USA
State: Hampshire
City: Whiteley
Address: Unit 6, Fulcrum 2, Solent Way
Phone: 4803045432
Site: justcloud.com

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