Affordable Water Heater Company
Consumer Report

I failed to light the pilot from my 40 gal water heater. Called Affordable water heater company for service. They quoted me a rate of $99 plus parts over the phone.

Technician came, and said that it needs a thermal cupper??? Plus a few SAFETY measures required by law... Such as strapping, pressure release valve..

The estimate came up to be $884, when I delcline the quote, it was immediately reduced to $618. I thought it was still too expensive.

I called my plumber immediately and found out that a thermal cupper only cost a few dollars.

If they are an honest company, they should have taken care of my problem at $99 for labor and maybe within $20 for parts.

The price they quoted was out-ragiously high. So I decided to pay them $99 for nothing and let them go.

Company: Affordable Water Heater Company
Country: USA

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