American Home Shield
Repalcement of Water Heate

I called to replace my water heater and the contractor sent by AHS said that I have to pay $405.00 plus the $55.00 deductible. They said that they don't cover all of the replacements to change a water heater. When the contractor called AHS, the employee suggested that it would be better for me to cash out and get someone else do the work for me.

I was transferred to AHS Option and was informed that it will take 3 days before someone can get me the final amount of the cashout. I have been without hot water for 3 days already and cannot wait more so I went ahead and bought a water heater from Home Depot (same 50 gallon) and parts for $691.00 and the handyman to do the job cost me $170.00. Plus, I have to buy the water heater and I also need to dispose of it.

After I did the work, AHS only offered me to pay for the water heater for only $300.00 which they say is their actual cost to buy the water heater and no payment for the labor.

I should have gone with the contractor and pay only $460.00 and no hassle of findng someone to do it for me and disposing the old water heater.

Will be loking for another home insurance when th coverage from AHS expires.

Company: American Home Shield
Country: USA
State: California
City: Pasadena
Address: P.O. Box 849, Carroll, IA 51401
Phone: 8882754965

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