Skype
Consumer Report

I was smart not to sign for a long term account, instead, I chose to buy minutes to call abroad. This worked fine for about 2-3 times but their system no longer works properly. I spent so many days trying to find a solution by following Skype's and other frustrated users suggestions to no avail. The geniuses at Skype are unable to fix their audio system and I got fed up and tried to cancel my service online and Skype sent me straight to their chat and of course there was nobody available so I sent them an e-mail demanding a refund of my unused credit which I"m unable to use for their technical errors. So far we've been going back and forth with e-mails but in the end I will prevail and they will refund my money. My advice to all of you is to keep sending them e-mails, don't ask, demand a refund of your money. Every time Microsoft gets involved there are and will be problems. Skype worked fine while the Europeans were in charge. They already had a class action suit and I believe they are asking for another even though Microsoft claims that no lawsuits are allowed, ha ha ha.

Company: Skype
Country: USA
State: California
City: San Jose
ZIP: 95125
Address: 2125 Hamilton Ave
Phone: 5055594435
Site: skype.com

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