Beats By Dr. Dre
Consumer Report
- 01-23-2013
- 63
I purchased a Beats Headphone from Comet in the UK which has gone into administration now, the headband has snapped within two weeks of usage. I called up Beats and they asked me to send it to them by registered delivery to Netherlands which I did. They have declined to repair or replace them as they have a fixed cable, which they are telling me are demo headphones and are not covered under warranty. This is the first time I have purchased headphones from Beats, how am i suppose to know if they are demo or not.
Nowhere it states that demo model are not covered under the warranty
Company: Beats By Dr. Dre
Country: USA
State: Nevada
City: Las Vegas
ZIP: 89193
Address: PO Box 95232
Phone: 8004424000
Site: beatsbydre.com