Macy's
Account Mistakenly Opened With Wrong Address, Late Fees Charged

Miscellaneous

I open an acct with these guys and never received a bill for a few months. So I called them and found out that the in store lady made a mistake signing me up for the card and put the wrong address down. I was assured by macys on the phone I was not at fault and they had gotten back the returned mail. They wanted me to make a 75 dollar payment on the phone right then so I did. Now they are sending me bills with late and behind payment charges attached. I still have not received the cards either. My credit report shows negatively now. I was assured on the phone I would be fine. 25.00 late fee and reported to the credit bureau that I'm 30 days late on payment. When they are at fault.


Company: Macy's
Country: USA
State: Maryland
City: Annapolis
ZIP: 21401
Address: 1295 Annapolis Mall
Phone: 4102660800
Site: macysinc.com
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