Macy Credit Card
Statement Never Mailed, Then Late Fee and Interest Charged

Macy's called me on my cell phone today to inform me I was past due. I informed them I was not past due and a payment was made. However, Macy's Visa card has two separate billings, one for the store and one for Visa. I never got a statement from them.
Macy's failed to mail the store billing.

The lady insisted I pay my bill with her. I did not even know what the charges were for. In any case, I did pay what I owed and then asked for the card to be closed due to them not sending a statement. I had been with them for several years and always paid my bill off. She did agree and did see when I had always paid them on time and in full each time a payment was made.

They did not tell me what I was paying, nor did she know. I did get on line and did see that 29.00 was for a late fee and a 2.00 finance charge. I still do not know what I was paying for other than those charges. I would suggest you do not, do not, use Macy's credit card for purchases from them nor their Visa card. I also suggest you never go paperless like they want you to do.

Company: Macy Credit Card
Country: USA
State: Texas
City: Carrollton
Site: macys.com

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