Carnival Cruises
Consumer Report

I booked a cruise in july for Jan 14 and purchased insurs.
In Nov I learned that the friend that I was taking had a heart attack and had to stay close to UTMB, she lives in Galveston. I called the Carnival number and cancelled the cruise on the 13th of Nov., giving them 2 months to rebook and they had resold it. When I called to cancell the man told me I could try but probably wouldn't give any back, even with the insurance. He said the pre=existing scoleraderma. (which she has had for 20 yrs, we couldn't get any money back. She took a cruise with Carnival a couple yrs ago. That was fine with them then. I put a coment on their site and they said they would get back to me in 7 to 10 days. That was a month ago. They had their employees say hateful about me on the site, they were connected to carnival. They got 530 without a single meal or drink they got all the money for nothing. The phone guy offered me a credit of $150 on a future cruise. I have been scammed!!! The room was re booked. They had a full ship when they left.

Company: Carnival Cruises
Country: USA
State: Florida
City: Miami
ZIP: 33178
Address: 3655 N. W. 87 Ave
Phone: 8002276482
Site: carnival.com

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