HotelsOne.com, Owned by Expedia
Consumer Report

Looking for a room in Louisville, clicked on Spring Hill Suites Louisville Downtown, purchased room for two nights.

They gave me one king bed instead of requested 2 queens. When I went to change the reservation, insisted that I would have to pay $50 fee to change, even though I'm there on the screen and can see they still have the 2 queens available.

Calls to Marriott and Spring Hill Suites—they claim this company owns the rooms, can't do anything.

This is unacceptable.

Company: HotelsOne.com, Owned by Expedia
Country: USA
State: Kaya Richard J. Beaujon z/n
Address: Stentorian NV, Landhuis Joonchi
Phone: 8882734683
Site: hotelsone.com

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