Groupon Inc
Appointment Never Set and Refund Offered Only as Credit

I purchased a Groupon service in my area, but, could never get the company providing the service I bought to set an appointment with me. I had trouble getting hold of anyone to get it straightened out as they do not provide a phone number on their website, or, if they do, I could never find it. I finally got a reply back from eMail support several days later but they would only give me credit for another purchase.

So, I again purchased another service with the credit and ending up getting the same guy who never called back to set up an appointment... He had entered a bunch of services under different names and numbers evidently to keep competition at bay in his area, but he never called me back to set up an appointment again. I requested my money back, but cannot talk to anyone there, and got the same response that I could have a credit to place another order. That is not what I want. They are using my credit card to their advantage... I want a refund! Do not purchase a Groupon if you want to be treated professionally and honestly!

Company: Groupon Inc
Country: USA
State: Missouri
City: Columbia
Site: groupon.com

  <     >