Ultimate Executive Travel
Consumer Report

Miscellaneous

Like all the other complaints it is a scam. I received an offer from World Wide travel, if I watch the presentation then I was eligible for a complimentary 8 day 7 night cruise.
I mailed in the voucher to UET, paid a deposit of 99.00 per person, 50.00 processing fee, 49.00 per person reservation booking fee and a 285.00 per person port fee and tax. I also bought the insurance for 99.00 and was told I can cancel or reschedule.
I was given a cruise date for 10/22,5 days, with Carnival cruise line. I was not able to cruise at that time, so I requested to cancel. I filed the insurance claim and was told by Berkely Travel that I would either receive a refund or travel credit.in the meantime I called carnival to follow up. I spoke with Carnival cruise line on several occasions. I was told money was refunded back to someone named Charkes McGuire to a VISA card (I paid with an American Express card) I went back to UET and they told me different information. Everytime I called UET I spoke with someone different. Each time I asked for the previous person I was told they no longer work with the company. I was once told that a supervisor Eugene would call me. My last conversation with Carnival was with Guest Administration, they said I have a travel vouvher good for 225.00. When I told UET that they told me I only have a travel credit for 150.00. The whole thing is confusing and now I have lost 768.00.
I am in the process of filing a lawsuit or some sort of complaint against the company to get my money back.


Company: Ultimate Executive Travel
Country: USA
State: Pennsylvania
City: Philadelphia
ZIP: 19149
Address: 6703 Kindred St
Phone: 2673433716
  <     >  

RELATED COMPLAINTS

Ultimate Executive Travel
Consumer Report

Worldwide Travel/Ultimate Executive Air/Ultimate Executive Travel
Consumer Report

World Wide Travel, Valencia, CA
Consumer Report

Ultimate Executive Travel
Consumer Report

Ultimate Executive Travel, Philadelphia, PA
Consumer Report

Ultimate Executive Travel, Philadelphia, PA
Consumer Report

Carnival Cruise Line
Travel Agency goes under and Carnival does not honor our booking Miami

Carnival Cruise Lines
Terrible experience

Ultimate Executive Travel
Consumer Report

Ultimate Executive Travel
Consumer Report