Barnes and Noble
Worst customer service

I named nowadays to fix payment mistake to just delay 20 mins for anyone to solution after which hang-up. Than I put and mail declaring to contact me back when they need there cash to just obtain an automatic mail declaring to appear on internet for aid or even to call-back. Effectively the web site isn't any aid and cannot resolve the issue. And so I choose to call-back. This time around a lady responded in an acceptable period and following a handful of occasions to be positioned on store she stated she fixed my payment issue. Then I'd a problem about eliminating a journal membership and you know what she set me on-hold to obtain the answer just for me in my experience positioned on your hands on quite a long time as well as for some guy to reply. This guy informs me she didn't correct the problem and that is after I decided I'm done with them. They're not experienced in actually operating a telephone or understanding there items.

Company: Barnes and Noble
Country: USA

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