CI Host
Aka Gamevault Services not as advertised. 99.9% uptime not honored

Purchased prepaid bandwidth, also known as a "crazy deal", from cihost.com aka www.gamevault.com

My first server that was to be colocated in their facility was not put online for two weeks without explanation. After it was put online it never functioned properly due to poor network conditions both inside and outside their facility. Showing them clear and concise data of the problem gets you nowhere.

Second server was lost for four weeks after its documented arrival via UPS, again without explanation.

Promises 99.9% operational connectivity on their network. Not true. When we called in to report a two day outage we were told in a rude voice "we dont know whats wrong".

Dont ever prepay bandwidth anywhere. If a deal sounds too good to be true it is. Make sure you check BBB Better Business Bureau before choosing an internet provider. Especially for commercial purposes. Make sure you check their at a BBB site.

Company: CI Host
Country: USA
State: Texas
City: Bedford
Address: 1851 Central Drive
Phone: 8774244678

  <     >