Newegg.com
False advertising and awful customer support

Internet & Web

Newegg may be the only store of Microsoft Xbox items that registers these products upon delivery, not once they can be purchased. This short-changes customers of the entire 1-year manufacturer guarantee that's inferred just before buy. When the item rests in-stock for awhile just before marketing, the customer might obtain small to no guarantee in the producer whatsoever. I bought a brand new Xbox and Kinect pack and am getting 60% of the manufacturer guarantee. XBox equipment is infamous for failur between months-10 and 12, and that I don't have any protection for that time period. It got three individual questions on my component over a two-week period simply to get a r esponse from Newegg with this problem. The reaction was "sorry, that's the way in which it's". Customer support is unresponsive and bad. Commit your cash elsewhere and save the trouble.


Company: Newegg.com
Country: USA
  <     >  

RELATED COMPLAINTS

Newegg.com
Newegg Misleading warranty advertising, unresponsive customer service

Newegg
Really Poor Customer Service, Takes No Responsibility for their Products Fremont California

Newegg.com
Should you get robbed in Newegg Market, Newegg wont support

Newegg.com
Rma issued but Newegg decided to void it

NewEgg
Blows off returns and rejects reviews

Microsoft
Kinect Backwards Compatibility Claim

Newegg.com
Newegg sells merchandise that comes with no support. Whittie

Newegg.com
Horrible Customer Service

NewEgg
Online scam

Newegg
Was told I could use my promotional card on my purchase and then they jack the price up