Netflix.com
Rebills expired credit cards for years

Internet & Web

Beware, Netflix will re-bill an expired credit card for YEARS after it is expired. In their payment processing they do not enter an expiration date (or even security code) so they can re-bill an expired card for years after it is no longer "valid".

When confronted about this they stated they do it because they don't want to interrupt services. An unethical, company will resort to tactics such as this and default to saying it's "for your convenience". Be ethical Netflix, ask for updated information.

When approached with concern from someone who has NOT received services since the method of payment had expired and card number had been terminated, do more than say, "We're sorry, there's nothing we can do".

Unethical, and should be illegal. Card not present transactions and re-occurring charges should always have to enter all credit card information. Period.


Company: Netflix.com
Country: USA
Address: 100 Winchester Cir
Phone: 4085403700
Site: netflix.com
  <     >  

RELATED COMPLAINTS

Netflix, Inc
Charged Two Months After Credit Card Number Changed

NetFlix
Charged Card Never Given to Company, Wrong Charge Date

Netflix
Told address is bad because previous residents stole DVDs

Netflix, Inc
Gift card purchased on advice cannot be used without credit card

Netflix
Billed Expired Card After Account Closed, Only One Month Credited

Netflix
Charged on Expired Debit Card Without Updated Details

NetFlix
False Charges in June and July, Card Blocked After Call

Netflix
Billed After Second Free Trial Card Received in Mail