Yelp
Good Reviews Removed While Bad Ones Stay Posted

Here it goes, Yelp contacted me that I have some people are putting great reviews about my restaurant. Suddenly they started taking the good reviews and keeping the bad ones. YELP are making my life miserable and having me pass thought sleep disorder because I work hard to keep my customers happy and when they post a review I'm so proud of it whether it is bad or good I take it. But why would they remove the good ones and keep the bad ones is because they are having some hidden deals with different competitors to keep you at that level and show the other people that you are bad however your competitor will be the better one. Anyway I want those reviews back so I contacted the office and tried to explain for them what is going on and tried to describe to them how hurt I am of what they did but they never listen all they answer is their software does these things automatic as if the software is the one that act by itself and behave at his will. I didn't buy these things reason why because software are set on certain procedures and rules and not take all the almost 20 5 stars reviews and keep only 2 bad reviews posted to show who ever looks at your account that your bad restaurant. Anyway I'm going to lawsuit them and blame my bad reputation on yelp at them... I hope you don't trust such a system that is built destroy you and abuse your success. Based on hidden agendas between them and other competitors in your area. Be careful

Company: Yelp
Country: USA
Site: yelp.com

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