Wal-Mart Internet
Calling Home Office Led to Refund of Wrongly Withdrawn Fees

I was also a member of wmconnect.com and tried to cancel. I called customer service and cancel.

They told me I owe a past due fee of 9.94 for a month back in 2003 and told them they were crazy that I was not going to paid and not take anymore money out of my account.

While I was talking to the people on the phone they access my bank account and took the 9.94 out of my account. I called for a week every time I called they told me I was wrong that they did not take anymore out of my account.

They told me to fax them the information showing were they took out the money I did so in the mean time they took another 9.94 out of my account they also told me they did not have the number for their home office.

I told them they were crazy that I was sure they could get in touch with their office. To make a long story short I finally called the home office in Bentonville, Ark and I file a report with them.

In 2 or 3 days I got a called from the home office of wmconnect and was refund my money.

Company: Wal-Mart Internet
Country: USA
Site: wmconnect.com

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