AT&T DSL Internet
Charged $70 cancellation fee for a verbal contract never agreed

I called U-verse today to cancel my service and I was told that I would be charged a $70.00 cancellation because I had agreed to a verbal contract over the phone, which I never at any point and time agreed to. I spoke with a Randy Middleton who said he was a supervisor, he refused to remove the charges. I have been an AT&T customer for over 20 years this is totally unacceptable. I need someone to contact me asap. My account number is #107925886. Please contact me as soon as possible.

Company: AT&T DSL Internet
Country: USA

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