EMusic.com
Fraud

I registered for that free trial offer due to a pamphlet that included my new Toshiba notebook. It had been a 14-day trial. Observed immediately that I had been instantly pay for that $31.99 per month strategy. I changed it towards the $6.49 per month strategy immediately. I understand I did so this. There's no issue that I changed it.

Fourteen days later the cost comes through at $31.99. I approached eMusic live-chat assistance and also the customer support consultant can't locate any report of the strategy change or strategy change request. He did not actually recognize the chance of engineering disappointment being at fault, which may have now been a simple out. He explained he could create an exclusion to plan for me personally and released a return purchase.

The repetition also stated that a duplicate of the talk log could be sent to me. I published it out in case that does not happen.

I Have approached my charge card business in case. Because the deal for that cost remains imminent there's nothing they are able to do at this time, however they have set an email on my consideration and informed me when the reimbursement isn't prepared inside a week they'll pursue the cash for me personally.

Company: EMusic.com
Country: USA
Site: emusic.com

  <     >