Deepshark
Ripoff dishonest billing and refund practices

This company has to be the worse game rental place out there. Their poor service was what drove me away in the first place - horrible customer service via email and slowness in shipping games. I tried to cancel my account with them on June 1 only to find out my credit card had been charged on the 11th of June. When I contacted them to find out what the problem was, they said my account was still active. After several emails, most of which weren't replied to, I finally spoke with someone on the phone (David) who said to cancel the account *again* and that he would make the cancellation effective for 6-1-04. This conversation took place on 6-25-04. I am still waiting for my refund. Now I found out they have charged me yet again on 7-11-04 for another month's service. WTF!? I can't imagine what their reasoning behind it could be.

Company: Deepshark
Country: USA
State: Connecticut
City: Northfield
Address: 32 Campville RD
Phone: 8602838895

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