Dell, Dell Financial Service (DFS A.k.a. CIT)
Interest Accrued After $38.84 Overcharge Corrected Late

In October I ordered a computer from Dell over the phone. I offered to pay with a credit card, but the girl said they would give me 90 days interest-free. The first statement came about a month later showing a bill for $1,046.84. (The amount should have been $1,008) I made calls to Dell (better known as India!!!) with no results. Then I e-mailed Dell... No results, then finally, a certified letter!

Dell finally corrected the bill, which by now was past the 90 day "interest-free period" and had now accrued $50.46 in interest (from my trying to correct the $38.84 overcharge). I filed a complaint with the N.J. Dept. Of Consumer Affairs. Dell agreed to pay the original $38.84 plus the $50.46 interest to Dell Financial Services a.K.A. CIT Bank. I then sent them a check for the $1,008 for the computer. Here it is, months later & I'm still being billed for accruing interest.

I am being needlessly charged money for THEIR mistakes... Not mine!!!

Company: Dell, Dell Financial Service (DFS A.k.a. CIT)
Country: USA
State: Texas
City: Austin
Address: Billing Inquiry Dept., Dell Preferred Account, P.O. Box81585
Phone: 8002832210

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