Dell Financial Services / Dell Computers
Collections for five years after laptop paid in full by phone

Dell Computers sold me a laptop in June or July. We did not need financing, but were pushed into it by the pushy sales person. I'm sure they are given spiffs or bonus money to force the Dell Financial side of things. We had the computer shipped to our physical address and explained that the bill had to go to our PO Box. When we did not receive the bill we called and paid in full for the computer over the phone. Now over the course of 5 years (interest and late fees and penalties), Dell and its numerous hateful bill collectors are trying to get more money than the laptop cost.

I finally filed a complaint with the FTC today, and would encourage anybody that has the same issue do the same. The FTC said they will check for patterns and possibly file a class action lawsuit. I'm sure anybody else that has had the unfortunate duty of trying to contact Dell has run into the same dead end nobody gives a crap attitude as I have. Too bad for Dell.

Company: Dell Financial Services / Dell Computers
Country: USA
State: Texas
City: Round Rock
Address: One Dell Way
Phone: 8775773355

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