Connectech
Rip-off

` I called the number that's on my bill that I thought was info. About how to fix my computer. I had problems turning on the power. I had to turn it off by unpluggin it. I talked with someone i thought was helping me. The guy talked for about 20 min. I'm asking him to tell me what's wrong, he reads something i didn't understand, he's talking and i am talking, Iwant to know what's wrong with my computer. He told me that a tech. Had to check it out. Next I know i'm talking to a tech. He told me to unplug computer for 15 min. I did. Still not coming on. I told the tech I turn it on/off this way all the time, he goes on to tell me a story of how too much info. I said forget it i'll take it back where i bought it from. This was on or about june 30. I hung-up the phone after about 20min. On phone. I bought another used computer on 2 june. I get home ant hook-up computer. Checked e-mail and there it was, a thank you from connectech for subscribing to them. I didn't subscribe to them. I called at&t the same day. I told them what happend to me. They contacted connectech we had a three way connection, it took about an hour to get them. We spoke with a supervisor. He asked me how long did the tech. Talked to me. I said about 25min. He said the tech helped me for 35min. He told me i was subscribed and if i wanted to get out of contract i could pay price of subscription which is about$180 dollars. I told him again i didn't subscribe. I told at&t i wasn't paying, they told me i would have to call them every time i got my bill to tell them i was't paying. I coutinued to call at&t, every time it's someone different, so i dropped at&t and got cox. They"ve know sent my name to (bay area credit service llc) I blame at&t for letting a rogue company like this cause them to lose a customer. I"ve been a customer for more than 25yrs.

Company: Connectech
Country: USA

  <     >