Dell - Dell Financial - CITI Bank
Dell, Dell Financial, And CITI Bank ripoff, charged interest on a no interest for 1 year to customer service in India 3rd world country where there are no laws protecting our privacy another ripoff Roundrock AUSTIN

I purchased my 2nd computer from Dell on a special program of interest free for one year. After receiving my 2nd bill, I find that I do not qualify for the interest free because my credit score was not high enough. I should have been notified immediately that I did not qualify for the interest free and been given the opportunity to decide if I still wanted the computer. I feel as though this was an under-handed way of doing business.

I paid my 1st computer off early and after several phone calls found out that a credit check was not done on the purchase of the 2nd computer. I should have at least gotten the interest free on the basis on my previous payment history with Dell Financial Services. I have tried several times to contact someone IN THE UNITED STATES that speaks English fluiently, but have had no luck due to outsourcing. I feel that I have been cheated on buying this computer with paying the high interest rate that I am paying.

After this computer is paid off I had been planning to buy another one, but after what I have gone through in buying this computer, I will not be buying another one from Dell.in trying to reach someone to discuss this with, I have been transferred to a woman in India and a gentleman in South America. I am not comfortable and am very angry that my financial and personal information is located in another country that do not have laws protecting this information.

I protest that this information is allowed to be handled in a 3rd world country where there are no laws protecting our privacy and this information can be sold so cheaply that our identity can be stolen.

Because of the way I have been treated with the purchase of this last computer, I am sending letters to the Texas Attorney General, the US Attorney General, the FDIC, the Federal Trade Commission, Congressman Charlie Stenholm, and Senator Kay Bailey Hutchison. I highly suggest that anyone reading this contact your sentors and congressman and all the above mentioned Federal agencies about the way Dell Financial Services and CIT Bank is doing business.

Company: Dell - Dell Financial - CITI Bank
Country: USA
State: Texas
City: Austin
Address: 8801 Research Blvd Ste A
Phone: 5127285656

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