Russianflora.com
Customer Service Incompetence and Ineffectiveness
- 11-22-2011
- 8
Here are my issues with them:
1. The online customer service was not that efficient at all in answering all my questions that I asked them. I spoke to a customer service representative who was very inefficient in answering all of my questions. The customer service representative name was Nataly Turner who showed and demonstrated great inefficiency. It was a great and absolute shame and disgrace.
2. There are also location issues and challenges with this site and company. This company refuses from what I gathered to set up operations in certain locations deeming them "inferior" no doubt and so because of this their so-called "claim" to ship all over the world is not that solid a claim at all.
In the area of deliveries one will know that certain locations where a delivery business has set up their office can help in the speed of its deliveries and how quickly a delivery reaches where it has to go.
Company: Russianflora.com
Country: USA
State: Massachusetts
City: Cambridge
Address: po box 390287, cambridge, Massachusetts 02139
Phone: 18882949941
Site: russianflora.com