Gallery802, Spectrum
Misrepresentation, no credit given for returned product
- 09-30-2011
- 7
Bought a hanging referred to as wrought iron and gem. The alleged authored iron was tubular bright steel. The gem was cut-glass. Whenever we contacted customer support to recommend the item isn't as explained they got exclusion and described that there will be a restocking charge. Fundamentally, they recommended that people wouldn't be susceptible to a re stocking charge. We delivered them and obtained verification that they obtained the return on 8/19. Two charge card statements have since handed with no credit obtained. And, the merchandise was obtained in a corrugated container with art paper for presentation. The hands of the hanging were hanging in the foundation and also the instructions was therefore badly ripped that it had been unreadable. While attempting to contact their detailed quantity, we obtain a saving the number isn't any longer operating. The corporation has gone out of Nj and allegedly presents they have a AAA BBB score, however you will find grievances about these folks all around the web. Pity on me for not performing my research in advance. Pity about the BBB for not regulating their cridentials.
Company: Gallery802, Spectrum
Country: USA
Site: gallery802.com