Resume Professional Writers
One person acts as several different people in the company

All the complaints made about this company are the same as mine. The only addition I would make is that all three women that I spoke to over the phone had the same voice, same accent and same way of talking. It was the same person.

I was also told that I would be contacted to discuss the resume before it was made. That never happened. And the resume that I received after 4 days was so badly put together and used my least impressive work history as the most relevant information. It was totally ridiculous.

When I wrote back to "Leila Morgan", she was completely clueless as to why I wanted to have it changed to feature my other work. So she said she would revise it. A few days later, I got a resume that was worse than the first one and was basically a bunch of mangled sentences and bullet points haphazardly thrown on a page. It looked so bad that I asked the agent online if she could have the manager contact me. That never happened. She did however, give me another number to call if Mary Wilson (who was in a meeting at the time) didn't get back to me.

When I finally talked to Mary Wilson... Who was the same person as Leila Morgan... She argued with me about a refund and tried to get me assigned to another writer. I refused. She tried to low ball me with a 60% refund. But the day before, the same person who was then pretending to be another agent, had told me I would receive a 75% refund. So I brought this up to "Mary" and she agreed to 75% refund. Out of my frustration with having argued with "mary" I had forgotten about wanting a full refund.

I would suggest not backing down and demanding a full refund if this happens to you.

I haven't received my refund yet and they have sent me a confirmation email which doesn't mean anything. I was so vocal with them about my contacting the police, etc that the agent actually went as far as to suggest I was harassing them! Haha... So ridiculous. Ok Mary... I mean, Leila uhhh... Whatever your name is right now, lady with the really annoying accent.

Contact the West Covina police if this happens to you.

Company: Resume Professional Writers
Country: USA
State: California
Address: West Covina
Phone: 6266103598
Site: resumeprofessionalwriters.com

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