AT&T U-verse
Over charges

I requested AT&T u verse online sites which was provided at $29.95/mo. They explained there could be installment charges, however the statement I obtained incorporated additional charges used to do not comprehend plus they couldn't clarify, apart from to declare these were "legitimate charges." Our first statement was for $386.35, a good deal significantly more than I had been informed it'd be. Among their reasons was that I had been initially designed to do "home-installment, " but which was NEVER mentioned or revealed after I put the purchase. I anticipated an company to come quickly to my house since I had been informed there have been fiber optic lines that will need to be encounter my home. How may I perhaps self-deploy THAT? They charged "installment work" like a distinct product, despite currently getting for that installation support phone! They charged an association charge, again, like a separate product. Oh, we will ask you for twice (support phone, work) for your installment, however we've to "link" it, to ensure thatis ADDITIONAL? It is simply adding on additional costs for no actual, noticeable additional support. Even when I'd were able to do the home-installation myself, I am advised several installment-link-associated costs might still have utilized. But having a real specialist arrived at my home — that we was INFORMED WAS REQUIRED — made me entitled to severe price gouging, adding on of specious, made up reasons to cost more income.

Company: AT&T U-verse
Country: USA
State: Indiana
City: Indianapolis

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