PayPal
Account Debited $850 After One Complaint, Payments Intercepted

Internet & Web

On June 1, one customer out of my 700 filed a complaint. PayPal withdrew $850 from my account with no notice to me, in clear violation of their own agreement for service. They wanted more money, so PayPal went after my Alaska bank, where I had blocked them (a CLEAR VIOLATION of their agreement for service). They wanted more money and began intercepting payments from my subsequent customers that were intended for me. They took those customers' monies, leaving customers without merchandise or money.

PayPal never responded to any contacts from me. The original customer went into hiding, changed his address, and got a non-published phone number. I found him in Feb (I think).

PayPal hired NCO Financial to collect. I received a letter from NCO and wrote a complete answer to NCO within 6 days. Today NCO denies receipt of the letter. I retained copies of the letter and copies of the envelope with the stamp in place. Meanwhile, PayPal never once attempted to negotiate the problem.

In Feb. I filed a $35 million suit against PayPal. In Mar. I filed a lawsuit against the original individual causing the problem. Today PayPal has my merchandise and my money and refuses to answer any questions. I will file another lawsuit against PayPal next week, March 30.

I recommend never doing business with PayPal. If you do now, I recommend closing your account immediately. Many stories like mine!


Company: PayPal
Country: USA
State: California
City: Palo Alto
Address: 1840 Embarcadero Dr
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