Testking
Certification Trendz Limited No customer service, does not honour 100% guarantee

I wish I read this site's reports before dealing with these people.

They provide IT practice exams software - which I see others call a brain-dump.

The product itself was not properly constructed - especially grammar and in at least one case, some of the question was missing.

I asked for assistance with this and after being told that they'll send me an update for the product, I got no response.

Then after taking my exam and failing, I asked for a refund and provided my test scores. Once again no response - not even an acknowledgement that the information was received and being assessed.

The 24-hour chat service rep was very rude after I explained my concerns and requested an update. She "Suzie", then pointed me to a clause which showed that they did not offer 100% guarantee to 8 major IT vendors they supply test exams for. This clause was not evident on the product page which showed that the product had 100% guarantee.

Company: Testking
Country: USA
City: Bristol
Address: 31 Arden Close
Site: testking.com

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