Comcast Service
Refund took fourteen months and supervisor refused interest

I canceled all services with Comcast in Oct. 2009 and was due a refund of $172.97, which is guaranteed by their billing department in 4-6 weeks. I received my refund check Dec. 17. It took them fourteen months to pay me my refund. When I asked where the interest was for using my money for over a year, Rita, Supervisor 9C5, told me that they are "not a banking institution and I got my money, didn't I?" She also told me that I should "read my bill to understand their policies before calling".

I have had FIOS for a year and have never been happier than to have Comcast out of my life forever. By far, the worst cable company ever.

Company: Comcast Service
Country: USA

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