Newegg.com
Newegg refuses to replace my defective parts, has been slow and unhelpful, and has lost a customer as a result

I have bought from newegg many times in the past, but this order has been very negative. The power supply the sold me was defective and wrecked two hard drives. I returned the power supply and hard drives but they won't replace them because they're damaged. I explained that the power supply caused the damage, but they gave me the screw you and won't do anything for me.

A month later, and they still have my parts, will not replace them, and have done nothing to resolve the situation. I'm out the $200 in parts as well as the $12 it cost to ship them back to them. They've been slow and unhelpful. I've been a loyal customer up until now, but they have lost me as a customer due to their lack of customer support.

Company: Newegg.com
Country: USA
State: California
City: Whittier
Address: 9997 Rose Hills Road
Phone: 8003901119
Site: newegg.com

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