Bidrack
Charge not authorized - Resolved

I'd exactly the same issue with Bidrack that I've observed for others - I had been billed $99 after I listed on the website. I had been looking for out exactly what the cost of a product was plus they need you to enroll to determine it. Additionally they request charge card info that we stupidly thought could be due to their use whenever a purchase was created. I subsequently noticed the product that was marketed to get a really low cost was abruptly higher, and so I did not make use of the website whatsoever. Nevertheless, I had been billed $99 on my charge card. I named and was informed I'd to publish a contact for reimbursement. After 21 e-mails backwards and forwards by which they first stated I had been not eligible for a reimbursement due to the "phrases and conditions" (there is no reference to a cost in terms and conditions), they'd provide me additional "breaks". I mentioned I'd no purpose of utilizing their website, therefore additional breaks meant nothing. They ultimately stated they'd deliver an application for me personally to accomplish to get a return. No type arrived. They stated a boss might call. No-call. I sent and requested to get a bossis ph quantity and was handed the main one I initially named. Back to block one. I'd stated in emails that I'd contact my cc organization to challenge the cost. Once I did so contact my charge card organization, they place a hang on the $99. Shock - a boss named. She first stated I had been not eligible for a return. I stated their website is deceiving and also the cost was unauthorized therefore she agreed to return half the cash. I stated easily did not get all of the money returned, I'd protest to BBB, Their State Attorney General, and also the Department of Consumer Affairs. She set me on-hold and returned stating she'd return the entire $99. I finally received the reimbursement today. Therefore, everybody that has an issue, contact your creditcard organization and challenge the cost.

Company: Bidrack
Country: USA

  <     >