Sears Parts Direct
Misleading Instock Information

Be careful when a part says "Instock" - it may not be. I placed an order for a $75 stand for an LCD TV because the site indicated that it was instock. My credit card was charged immediately but when I followed up after a week, they indicated that it was on route from the supplier that day. The next three inquiries over the following week or so provided the same response. Either they are complete idiots or liars - don't know what is worse. To top it off, I cancelled the order but they still haven't reversed the charge on my credit card 5 days later.

My recommendation: Don't use Sears Parts Direct! It is clear why this company is struggling.

Company: Sears Parts Direct
Country: USA

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