T-Mobile
Slow Dropped Web Service Under Contract With Early Termination Fee

Cust since 2004 I have made several complaints about speed/dropped web. Called tech/supervisors left messages No returned call or fixed issue. They blame area I live in; however, my area is hotspot for T-Mobile. They see I have used the internet & I have BUT only when it allows me. I use daily checking emails/research but NO video streaming AND still getting slow/dropped usage. I PAID and signed a contract FOR "high speed". They are making me keep my end of the contract yet they are not their promise which is provide high speed internet. They say when I go usage it slows down but this happens at anytime plus I have unlimited. My contract is over October. They say if I walk away they will charge early termination fees. I get that because I signed the contract but is there anything that can be done if they are not keeping there end of the bargain? Spoke tech support in March william rock, supervisor christopher grey on June 3rd; with victoria 8th, and victor supervisor June 22nd

Company: T-Mobile
Country: USA
Phone: 18774531304
Site: t-mobile.com

  <     >