Microsoft X-box live
Xbox Live Payments Repeatedly Declined Though Card Works

Internet & Web

For some reason, X-Box live can't get their act together and make their billing for services seamless. This is the second time they decline my payment irregardless of what payment I submit. I had this happen the early part of January and now it's happened again. They keep giving me a notice that I need to contact my credit card provider because the payment has been declined. When I call the credit card provider, there is no problems with the account. They can see where Microsoft has attempted to charge the credit card. In talking with the X-Box representative, they were unable to help. Their suggestion is to wait a couple of days to see if the problem resolves. They think it might have something to do with the server. I guess that could be to problem, but I would expect them to get off their butts and fix the problem instead of taking a "wait and see" attitude. Now I get to go out and visit my local gaming store to purchase a points card. I might just see if there's another gaming console there. Something NOT Microsoft. Wii is looking more and more appealing.


Company: Microsoft X-box live
Country: USA
  <     >  

RELATED COMPLAINTS

Microsoft Xbox Live
Several Bogus Xbox Live Charges Totaling Over $200 in One Day

Microsoft
Xbox Live Month Auto-Renewed at 5 Pounds Without My Agreement

Microsoft X Box Live 360
Unauthorized Xbox Live Charges Every Two Days, Card Not Removed

Microsoft
Xbox Live Billed Two Credit Cards for One Account Monthly

Microsoft
Xbox 360 Replaced Twice and Warranty Claimed to End Soon

X-box Live
Cannot Remove Credit Card From Xbox Live Console Account

Microsoft
Years of billing disputes over unwanted Xbox Live renewals

Microsoft X Box Live
Two Xbox Consoles Both Failed Within a Year, Repair Refused

Xbox Live-microsoft
Children Can Run Up Xbox Live Charges on Parent Credit Card

Microsoft X-BOX Live, Microsoft Corp
Unauthorized $43.75 Charge After Xbox Live Points Purchase