X-box Live
Microsoft credit card nightmare

NEVER use a Credit Card for X-Box Live.

This is like trying to cancel America Online (AOL)

Time Involved:??? HOURS.

We dont know because it's not finished. Read on...

We used our credit card to purchase a 12 month GOLD membership to X-Box live. Seems harmless enough, after all its Microsoft, Right?

X-Box Live is so the kids can play games online with others around the world. I thought that the credit card was a single use transaction (not to be stored) but later learned that it was stored on the unit. I could have sworn that it indicated a single use, maybe missed something in the fine print.

The problem arose when our child purchased game credits. The system allowed him to use the credit card on file. What file? The system stored my credit card number and the 4 digit security code.

Ok, not the end of the world. We thought the credit card could be easily removed from the the game system. NOT SO! You can add another credit card but it will not let you delete one.

After searching and searching the menus we finally discovered that changes must be made on X-Box.com. Why? Beats me. It makes no sense.

Company: X-box Live
Country: USA
Address: BILLING@MICROSOFT. COM
Site: microsoft.com

  <     >