AT&T
Billed for Business DSL Service That Was Never Provided

This is the worst nightmare... My business ordered service, this service was never provided. We ordered the service without knowing that AT&T would change our phone#, we've been in business over 20 yrs. We called our rep to cancel however this was never done. We kept getting bills for service we never had. Then we received a letter from a Law Firm threatening to sue us. Long story short... We need to resolved this, now it's in some type of collection process they are taking about garnishment of my check? And attachment to my tax return. Listed below is info to help you research:
Original order#Y107773603
Router UPS tracking #1Z689F6902428398 never received.
Billing address:
World Class Courier, Inc
3904 N Druid Hills, #304
Decatur, GA 30034
Physical address (service never occured)
2260 Lithonia Industrial Blvd, #N
Lithonia, GA 30058
Have been in contact with your C/S dept over the past six months only to be told over and over again "You ordered the service and signed the contract". This is something that I don't understand if a service is not provided what is my company paying for?

Company: AT&T
Country: USA

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