NewPronet:
Liberty Toner Defective Products, Rude Customer Service. Liars liars liars

I made a mistake and ordered a set of cartridges for my color printer. I received that and when I needed them i installed them. The print quality was terrible. I emailed them three times and never got a response. I called them and finally they wanted me to do what they should have done, test each one seperately so they could figure which ones were bad. I had no time for that. I requested a refund. They would not pay for the return shipping. I oackaged them in the boxes I got from buying new branded cartridges. Two weeks go by and I didnt receive the refund.

I emailed them and they claimed they never got them back. I sent them a coipy of the delivery report from UPS. They finally found them I waited over a week for the credit, it never showed up. I called to follow up and I was promsed it will be issued that day. A weeek goes by and no credit. I called again and I got a very rude person on the phone. I yelled at him and requested my credit. He hung up pn me and sent me an email saying that my packaging was poor and my attitude was poor and so theyu decided not to issue a credit.

BEWARE. Bad product, a bunch of liars and crooks. Do noy buy from them!

Company: NewPronet:
Country: USA
State: Texas
City: Irving
Address: 9330 Corporate Drive
Phone: 2106516130
Site: newprolaser.co

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