Microsoft Online Service
Free six-month MSN trial with Dell computer began charging $21.95 monthly
- 01-25-2004
- 4
These rats. I bought a Dell computer on December 18. Although I don't specifically remember receiving a free 6 month MSN online dialup service (Microsoft online servi bill. Ms.net WA) with my computer purchase, I sure as #$@! didn't know that this service would automatically begin charging me 21.95/month for this service, and I sure as %$#@! Never gave anyone authorization to use my credit card # to do this.
I finally was able to contact MSN Billing support today. They acknowledged that I never accessed my account, and that I'd been screwed. BUT, even though MSN pocketed the money, they will not offer me a refund! They gave me a billing investigations fax #... Rats.
Company: Microsoft Online Service
Country: USA
Phone: 8003865550
Site: billing.microsoft.com