ATT
Complaint Line Closed, Website Pushes Upgrades Over Fixing Issues

Too many issues to list individually. And it's not the issues so much as the way AT&T deals with them. They constantly direct you to their website which is trying harder to add/upgrade services then actually problem solve. And that's when the website is actually working. And heaven forbid actually calling AT&T and going through their incredible array of phone maze and getting someone who can actually resolve an issue. Want to file a complaint? Try this number given to me by AT&T to file a complaint: 888-225-5322 and listen to this time-wasting maze. After finally getting to what I think would be the place to file a complaint, it said "Sorry, we're closed" and immediately disconnected.

Company: ATT
Country: USA

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